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Bobby G
DECATUR, IL | 2018 Chevrolet TraverseJuly 17, 2021Great serviceRichard V
RIVERTON, IL | 2019 Chevrolet 1500 SilveradoJuly 8, 2021FriendlyResponse from Miles Chevrolet
July 10, 2021Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Miles Chevrolet, LLC!Randall M
DECATUR, IL | 2019 Chevrolet EquinoxJuly 7, 2021great job done in a timely manner very nice and helpful peopleResponse from Miles Chevrolet
July 10, 2021Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Miles Chevrolet, LLC.Roger R
ARGENTA, IL | 2020 Chevrolet 1500 SilveradoJune 28, 2021Miles Chevrolet is the worlds best dealership from top to bottom. and, I give them an A+. However, I give you GM survey people a C-. I had this work done over a month ago. What took so long to get me the Survey ? Best Regards, Roger RyboltTom T
DECATUR, IL | 2015 Chevrolet 1500 SilveradoJune 22, 20211) Warranty repair took 3 weeks from first visit to final completion. Most likely would have taken longer if I hadn't called to see status of my part arrival. 2) Was told it would be a 2-3 hour repair.. I arrived at 9:45 for my scheduled 10am appointment. Hearing nothing, I inquired by phone at 1pm, and was then told it wouldnt be done until 4pm...hadn't even started on it yet. My question: then why did I have a 10 am appt in the first place? Finally picked up truck at 3pm. Work ticked showed 1.6 hours repair time, telling me that it didn't even get started on until at least 1pm.Response from Miles Chevrolet
June 26, 2021It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.Joyce G
DECATUR, IL | 2020 Chevrolet TraxJune 11, 2021EfficientResponse from Miles Chevrolet
June 12, 2021Hi there, we are very happy to have provided you with such a positive experience!Paul K
SPRINGFIELD, IL | 2021 Chevrolet 1500 SilveradoMay 31, 2021Very good expirrenceLance F
METAMORA, IL | 2021 Chevrolet 2500HD SilveradoMay 24, 2021Justin was very professional and not pushy. Wants to serve his customers now and in the future.Anita F
DECATUR, IL | 2020 Chevrolet TraxMay 22, 2021I called to set up an appointment because the tire had to be ordered, old tire not reparable. My appointment was Saturday. I was in and out within an hour.Gary H
DECATUR, IL | 2016 Chevrolet TraverseApril 9, 2021Service people were very courteousResponse from Miles Chevrolet
May 14, 2021Your satisfaction is important to us, so we want to sincerely thank you for choosing Miles Chevrolet, Llc and we hope to see you again soon!