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Elliot G
MT ZION, IL | 2022 Chevrolet 1500 SilveradoMay 31, 2022Everyone did an amazing jobResponse from Miles Chevrolet
June 1, 2022Thanks Cole!!Steven M
DECATUR, IL | 2012 Chevrolet TraverseMay 28, 2022Completed all task that needed addressedResponse from Miles Chevrolet
June 23, 2022Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Miles Chevrolet, LLC.Dave H
DECATUR, IL | 2019 Chevrolet EquinoxMay 20, 2022All goodResponse from Miles Chevrolet
May 21, 2022Thanks again for taking the time to leave us this information about your recent visit. Take care!James R
DECATUR, IL | 2021 Chevrolet MalibuMay 9, 2022I always love coming hereResponse from Miles Chevrolet
May 9, 2022Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Miles Chevrolet.Heather S
DECATUR, IL | 2017 Chevrolet TraverseApril 29, 2022I took my car in to have it looked at for a message I was receiving on my dash that said "Service Stabilitrak" and also "Traction Control Off". I travel out of town every week multiple times and my car starts jerking whenever this code pops up. When they looked at it they said I needed new tires and my car needed aligned. I asked if they also took the car out on the highway and they said yes, but the message never came up. I thought this was strange since it came up every single time I am in my car. Anyway, I asked them to go ahead and order the tires and they said they would be there the next day. I told them I had to work the day after that so I needed it to be finished and they said it would. I never heard from them the next day so shortly before they closed I called and they said the tires didn't come in. I asked if they had planned on calling me and they really never said. They said I could come get my car and just bring it the next week to get the tires put on and I asked if it was safe to drive because they said my tires were really bad. They said yes. I drove to work the next morning and got a flat tire 30 miles from home at 6:15 am on a Saturday. I had to wait for 3 hours for roadside assistance and missed work. I took the car in Wednesday when I got back from school and left car there and was told it would be ready in a couple of hours. I didn't hear back from them so I called at the end of the day and the tires were the wrong size. I finally got my car the next day. Now, it is a week later and I just got back from school in Chicago and I will be calling them tomorrow to inform them that my car jerked all over the road on my way back WITH the Service Stabilitrak message on which was my original complaint that they DID NOT fix.Response from Miles Chevrolet
April 29, 2022Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. My service manager will be reaching out to you right away.Carol Y
DECATUR, IL | 2022 Chevrolet TrailblazerApril 28, 2022My service was greatResponse from Miles Chevrolet
April 29, 2022Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!Doug A
MT ZION, IL | 2018 Chevrolet 1500 SilveradoApril 21, 2022Quick and easy oil change/tire rotationResponse from Miles Chevrolet
April 21, 2022It is great to hear everything was done quickly and to your satisfaction! Thanks for taking the time to leave a review.Craig R
SPRINGFIELD, IL | 2022 Chevrolet 1500 Silverado LTDApril 14, 2022My experience with Miles Chevrolet was outstanding. Troy went beyond to satisfy my purchase of my 2022 Silverado.Response from Miles Chevrolet
April 15, 2022Your satisfaction is important to us, so we want to sincerely thank you for choosing Miles Chevrolet, LLC and we hope to see you again soon!Joann D
DECATUR, IL | 2019 GMC AcadiaApril 10, 2022Excellent service!Response from Miles Chevrolet
April 11, 2022Your satisfaction is important to us, so we want to sincerely thank you for choosing Miles Chevrolet, LLC and we hope to see you again soon!Allen R
DECATUR, IL | 2014 Chevrolet ImpalaJanuary 31, 2022staff was friendly but 25$ to find and fix a seal leak was a bit expensiveResponse from Miles Chevrolet
March 23, 2022Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Miles Chevrolet, LLC!